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Response times: we usually reply within 2–3 working days. For urgent issues related to an individual casino account (such as deposits, withdrawals or self-exclusion), please contact the casino operator directly using the details on their official website.

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GoldenAceOrbit.com is operated as an independent UK-facing comparison site. We highlight licensed online casinos such as PlayGrand, SlotPlanet and BlackjackCity and aim to keep our information accurate and up to date.

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Please do not send any screenshots showing full payment card numbers or other highly sensitive financial information. If a casino needs verification documents, upload them via that operator’s secure portal only.